Privacy Policy

1. Introduction

This Privacy Policy explains how MEIAM ("I", "me", or "my") collects, uses, and protects your personal information when you use http://meiam.org/ (the "Service"). I am the party responsible for your personal information. By using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.

This policy was last updated on 11 August 2026.

2. Information We Collect

We collect the following categories of personal information:

• Name — your first and last name.
• Email address — your email address.
• Phone number — your telephone number.
• Account credentials — your username and a hashed password.
• Payment & billing information — billing details processed by our payment provider (we do not store full card numbers).
• IP address & device information — your IP address, browser type, device identifiers and similar technical data.
• Location data — approximate or precise location derived from your IP address or device.
• Photos / files you upload — any content, photos or files you choose to upload to the Service.
• Usage & analytics data — information about how you interact with the Service, such as pages viewed and features used.
• Other — Relevant medial information, we are HIPAA compliant.

We only collect information that is necessary to operate and improve the Service.

We may also process sensitive personal information (such as health, biometric, precise-geolocation, or government-identifier data). Where required by law, we process this category only with your explicit consent and apply additional safeguards.

3. How We Collect Your Information

We collect personal information in three ways:

• Directly from you — when you fill in a form, create an account, contact us, or otherwise provide information.
• Automatically — when you use the Service, through cookies and similar technologies and from your device and browser.
• From third parties — such as analytics providers, payment processors, and other service providers we work with.

4. How and Why We Use Your Information

We use your personal information for the following purposes:

• to provide, operate, and maintain the Service;
• to process payments and fulfil your orders;
• to respond to your enquiries and provide customer support;
• to improve, personalise, and develop the Service;
• to send you marketing communications where you have not opted out;
• to protect the security and integrity of the Service and prevent fraud;
• to comply with our legal obligations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings.

6. Analytics

We use Google Analytics to understand how visitors interact with the Service so that we can improve it. These tools may collect information such as the pages you visit, the time you spend, and an approximate location derived from your IP address.

7. Advertising and Marketing

We use Google Ads / AdSense to deliver and measure advertising, which may involve sharing certain identifiers for cross-context behavioural advertising.

If you are a California resident, you can opt out using the "Do Not Sell or Share My Personal Information" link described below.

We may send you marketing communications. You can unsubscribe at any time using the link in any marketing email or by contacting us at Jazmin@meiam.org.

8. Payments

Payments are processed by Stripe, PayPal, Shopify Payments, Square, Apple Pay / Google Pay. We do not store your full payment-card number on our systems. Your payment information is handled in accordance with the payment provider's own privacy policy and applicable card-industry security standards.

9. How We Share Your Information

We do not sell your personal information for money. We may share it with:

• Service providers who process data on our behalf under contract;
• Professional advisers such as accountants and lawyers, where necessary;
• Authorities where required by law, regulation, or legal process;
• A successor entity in connection with a merger, acquisition, or sale of assets.

The categories of service providers we work with include: Cloud storage providers.

10. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service, and thereafter only as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

11. Data Security

We use reasonable technical and organisational measures designed to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Your Privacy Rights (California — CCPA/CPRA)

If you are a California resident, the CCPA/CPRA gives you the following rights:

• the right to know what personal information we collect and how we use and disclose it;
• the right to delete personal information we have collected about you;
• the right to correct inaccurate personal information;
• the right to opt out of the sale or sharing of your personal information;
• the right to limit the use of sensitive personal information;
• the right to non-discrimination for exercising your rights.

To exercise these rights, contact us at Jazmin@meiam.org. We will not discriminate against you for exercising any of your privacy rights.

13. Do Not Sell or Share My Personal Information

California residents have the right to opt out of the "sale" or "sharing" of personal information, including sharing for cross-context behavioural advertising. To opt out, contact us at Jazmin@meiam.org or use any "Do Not Sell or Share My Personal Information" control we make available on the Service. We also honour Global Privacy Control (GPC) signals where required.

14. Limit the Use of My Sensitive Personal Information

If we use or disclose sensitive personal information beyond the purposes permitted under the CCPA/CPRA, California residents may direct us to limit that use. To do so, contact us at Jazmin@meiam.org.

15. Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect their personal data without appropriate consent. If you believe a child has provided us personal data, contact us at Jazmin@meiam.org and we will delete it.

16. Third-Party Links

The Service may contain links to third-party websites or services that we do not operate. We are not responsible for the privacy practices of those third parties, and we encourage you to read their privacy policies.

17. Account Deletion

You can request deletion of your account and associated personal data at any time by contacting us at Jazmin@meiam.org.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this policy. We encourage you to review this page periodically. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

19. Contact Us

If you have questions about this Privacy Policy or how we handle your data, you can contact us at:

• MEIAM
• Email: Jazmin@meiam.org
• Address: 5 Lakeview Cottages, Balchins Lane, Westcott, RH4 3LN